We could talk about Extron’s InfoComm product announcements...the new Fiber Optic Scaling Receiver, HDCP-Compliant Scaler with Seamless Switching, SME 100 H.264 Streaming Media Encoder, or XTP CrossPoint Platform for digital AV systems...but this makes reporting on InfoComm much easier: for customers who couldn't join Extron at InfoComm 2011 in Orlando, they've created a virtual trade show web site with new product video, slide presentations, and downloadable brochures. (Link is below)
While you go and see what’s new using the link below, we’ll report that Extron president and founder Andrew Edwards has been awarded the Adele De Berri Pioneers of AV Award.
The award recognizes individuals who have made extraordinary contributions to the AV industry. “Over nearly three decades, Edwards' vision and leadership have made Extron one of the leading providers of innovative products, training, and customer support to the professional AV industry,” says InfoComm in announcing the award.
"Andrew Edwards pioneered the systems integration movement and now has positioned Extron for the net-centric AV industry," says Randal A. Lemke, Executive Director and CEO, InfoComm International. "By focusing on creating system-wide solutions and placing paramount importance on industry training and customer service, Edwards has paved the path of success for countless AV professionals and customers."
In the earliest days of Extron, Edwards implemented S3 – Service, Support, Solutions. Using a "listen first, then respond" approach, Edwards has empowered the Extron staff to take the time to understand the customer’s needs and system goals before developing or recommending a system solution.
Edwards' dedication to customers through the development of comprehensive training, support, and innovative products is an underlying force that has strengthened the AV industry, making possible a higher quality of presentation technology.